Thank you for visiting and shopping at BETSY JANE STUDIO. 

Return Policy

All items sales are final sale and cannot be returned or exchanged. Custom orders are not eligible for returns. Delivery fees are non-refundable.

Exchange Policy

Due to the custom nature and seasonality of our items, we do not offer refunds, cancellations or exchanges. If for some reason your item arrives damaged, please reach out immediately by email: hello@betsyjanestudio.com.

Items non-eligible for returns or exchanges:

• Monogrammed/personalized items

• Gift cards

• Final sale items

• Items damaged through normal wear and tear

Shipping Information

Please visit our shipping policy page.

Contact Information

If you have any questions or concerns about our Returns and Exchange Policy, please contact me directly through email: hello@betsyjanestudio.com.

Additional Information:
Please note that all sizes are approximate and may vary up to an inch. Due to the nature of wood, knots and wood grains will vary from sign to sign. Each product is made of real wood, laser cut and some are hand-cut and hand-painted. These are meant to look rustic and may have varying imperfections.

Products:
Due to the nature of this product, there are NO RETURNS or EXCHANGES.

• Each piece is truly one of a kind, wood is a natural material, no two tress are alike.

• They will vary slightly in appearance based on the grain of the wood, knots, or other imperfections.

• Wood is a porous inconsistent material, the stain may be adsorbed differently from piece to piece. Please keep this in mind, stain may differ slightly throughout your piece.